Privacy Policy

01Interpretation & Definitions

In this policy, 'we', 'us' and 'Bliss Majestic' refer to Bliss Majestic Country Private Limited, New Delhi. 'Personal data' means any information relating to an identified or identifiable individual. 'Services' means our website, package programmes, travel desk and resort stays.

02Data We Collect

• •Identity & contact details — name, phone number, email address, postal address and government ID where required for check-in or package enrolment.
• •Package & booking data — tier, package ID, booking history, travel preferences, guest details you share for a stay.
• •Payment data — transaction references and payment status. Card and bank details are captured directly by our payment gateway and are never stored on our servers.
• •Website usage data — device information, pages visited and enquiry form submissions, collected via cookies and similar technologies.

03How We Use Your Data

• •To create and manage your package, process bookings and provide stays and experiences.
• •To process payments, issue receipts and maintain statutory financial records.
• •To respond to enquiries and provide travel desk and support services.
• •To send service communications, and — only with your consent — offers and newsletters, which you can opt out of at any time.
• •To meet legal obligations, prevent fraud and enforce our terms.

04Sharing of Data

We do not sell your personal data. We share it only where needed to deliver our services:

• •With resorts and exchange partner properties, to the extent required to honour your booking.
• •With payment gateways, to process transactions you initiate.
• •With service providers (IT, communications, analytics) bound by confidentiality obligations.
• •With authorities where disclosure is required by law.

05Data Retention

We retain package and booking records for the duration of your package and thereafter as required by applicable law (typically 8 years for financial records under Indian law). Enquiry data from non-package holders is retained for up to 24 months, after which it is deleted or anonymised.

06Cookies

Our website uses essential cookies to make the site work and optional analytics cookies to understand how visitors use it. You can control cookies through your browser settings; disabling essential cookies may affect site functionality.

07Security

We use industry-standard safeguards — encrypted connections, access controls and periodic reviews — to protect your data. No method of transmission or storage is completely secure, but we work to protect your information as carefully as we protect our guests.

08Your Rights & Choices

To exercise any of these rights, write to info@blissmajesticcountry.com from your registered email address. We respond within 30 days.

• •Access and review the personal data we hold about you.
• •Request correction of inaccurate or outdated information.
• •Request deletion of data we are not legally required to retain.
• •Withdraw consent for marketing communications at any time.

09Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised 'Last updated' date; significant changes will be notified to package holders directly.

10Contact

Data queries and grievances: Bliss Majestic Country Private Limited, Indure House, LGF & 2nd Floor, Savitri Cinema Complex, GK-II, New Delhi 110048 · info@blissmajesticcountry.com · +91 11-41088224.