Terms & Conditions

01Acceptance of Terms

By purchasing a package, making a booking, or using this website, you agree to be bound by these Terms & Conditions and all policies referenced within them, including our Privacy Policy and Cancellation & Refund Policy.

If you do not agree with any part of these terms, please do not use our services. Continued use after any update to these terms constitutes acceptance of the revised terms.

02Package & Eligibility

Bliss Majestic packages are available to individuals aged 21 years or above with valid government-issued identification. A package is issued in the name of the primary applicant and covers their immediate family as declared at the time of enrolment.

• •Package tier (Blue, Green or Red) determines seasonal booking windows and benefits, as described in your package agreement.
• •Packages are non-transferable except as expressly provided in the package agreement.
• •Bliss Majestic reserves the right to decline or terminate a package for misrepresentation, misuse or breach of these terms.

03Bookings & Holiday Entitlement

• •The annual holiday entitlement must be booked through the Bliss Majestic travel desk, subject to availability within your tier's seasonal windows.
• •Bookings are confirmed only upon written confirmation from the travel desk.
• •Any unused entitlement lapses at the end of the package year unless your package agreement provides for carry-forward.
• •Exchange network stays at partner properties are subject to your tier's exchange eligibility and the partner property's availability.

04Payments, Dues & EMI

Package fees, annual maintenance charges and any booking dues are payable as per the schedule in your package agreement. All payments are in Indian Rupees unless stated otherwise.

• •EMI plans, where opted, must be honoured on the agreed dates; two or more consecutive missed instalments may suspend booking privileges until dues are cleared.
• •Annual maintenance charges are disclosed in writing before enrolment and are revised only with prior notice.
• •Online payments are processed through secure third-party payment gateways; gateway terms apply to the processing of the transaction.

05Cancellations & Refunds

Cancellations of bookings and packages are governed by our Cancellation & Refund Policy, which forms part of these terms. Refund timelines and eligibility depend on the notice period and the nature of the payment, as detailed in that policy.

06Package Holder Conduct & Resort Rules

• •Package holders and their guests must comply with individual resort rules, check-in/check-out times and occupancy limits.
• •Damage to resort property beyond normal wear and tear may be charged to the package holder.
• •Bliss Majestic may refuse or curtail a stay, without refund, in cases of unlawful activity, harassment of staff or guests, or wilful damage.

07Website Use & Intellectual Property

All content on this website — text, photographs, logos and design — is the property of Bliss Majestic Country Private Limited or its licensors and may not be reproduced without written permission.

You agree not to misuse the website, attempt unauthorised access, or use automated tools to scrape or overload our systems.

08Limitation of Liability

Bliss Majestic acts with reasonable care in curating resorts and planning holidays but is not liable for events beyond its reasonable control, including weather disruptions, transport delays, or acts of third parties. Our aggregate liability in respect of any claim is limited to the amounts paid by you for the specific booking giving rise to the claim.

09Governing Law & Disputes

These terms are governed by the laws of India. Courts at New Delhi shall have exclusive jurisdiction over any dispute arising from or relating to these terms, subject to any mandatory arbitration or consumer-protection provisions in your package agreement.

10Changes to These Terms

We may update these Terms & Conditions from time to time. Material changes will be notified on this page with a revised 'Last updated' date, and where required, communicated to package holders directly.